WIRELESS INTERNET ACCESS

For Home & Business use
Get FASTER internet access for LESS! Using the latest Fixed Wireless Broadband technologies and backed by our fibre backbone, we can offer TRUE UNCAPPED and UNSHAPED internet!

Internet Special

Get fast (up to 50Mbps) true uncapped wireless internet for a minimal
upfront installation fee with no long term contract.
This limited special offer is only available to the first 100 subscribers!

10Mbps Wacky Wireless

10Mbps Download
1Mbps Upload
Uncapped / Unshaped
Low 1:5 contention
Month to Month
R 649 pm
excl VAT
SOLD OUT

15Mbps Wacky Wireless

15Mbps Download
1.5Mbps Upload
Uncapped / Unshaped
Low 1:5 contention
Month to Month
R 799 pm
excl VAT
SOLD OUT

20Mbps Wacky Wireless

20Mbps Download
2Mbps Upload
Uncapped / Unshaped
Low 1:5 contention
Month to Month
R 999 pm
excl VAT
SOLD OUT

35Mbps Wacky Wireless

35Mbps Download
3.5Mbps Upload
Uncapped / Unshaped
Low 1:5 contention
Month to Month
R 1 499 pm
excl VAT
SOLD OUT

50Mbps Wacky Wireless

50Mbps Download
5Mbps Upload
Uncapped / Unshaped
Low 1:5 contention
Month to Month
R 1 999 pm
excl VAT
SOLD OUT
Available in RUSH Ready areas only

NOTIFY ME OF FUTURE SPECIALS:

Wacky Wireless Ts&Cs

Wireless Packages

5Mbps Express

Unshaped / Uncapped
5Mbps down
0.5Mbps up
1:5 PtMP
R 449 pm
excl VAT

10Mbps Express

Unshaped / Uncapped
10Mbps down
1Mbps up
1:5 PtMP
R 649 pm
excl VAT

15Mbps Express

Unshaped / Uncapped
15Mbps down
1.5Mbps up
1:5 PtMP
R 799 pm
excl VAT

20Mbps Express

Unshaped / Uncapped
20Mbps down
2Mbps up
1:5 PtMP
R 999 pm
excl VAT

35Mbps Express

Unshaped / Uncapped
35Mbps down
3.5Mbps up
1:5 PtMP
R 1 499 pm
excl VAT

50Mbps Express

Unshaped / Uncapped
50Mbps down
5Mbps up
1:5 PtMP
R 1 999 pm
excl VAT
Available in RUSH Ready areas only

5Mbps Professional

Unshaped / Uncapped
5Mbps down
1.5Mbps up
1:1 PtMP
R 1 199 pm
excl VAT

10Mbps Professional

Unshaped / Uncapped
10Mbps Download
3Mbps Upload
1:1 PtMP
R 1 599 pm
excl VAT

15Mbps Professional

Unshaped / Uncapped
15Mbps down
4.5Mbps up
1:1 PtMP
R 1 999 pm
excl VAT

20Mbps Professional

Unshaped / Uncapped
20Mbps down
6Mbps up
1:1 PtMP
R 2 299 pm
excl VAT

35Mbps Professional

Unshaped / Uncapped
35Mbps down
10.5Mbps up
1:1 PtMP
R 3 399 pm
excl VAT

50Mbps Professional

Unshaped / Uncapped
50Mbps down
15Mbps up
1:1 PtMP
R 4 299 pm
excl VAT
Available in RUSH Ready areas only
Get Uncapped Wireless Internet

Express vs Professional

Express
for Home / SME
Professional
with SLA for Business / Enteprise
Service Level Agreement (SLA)
(best effort) (with penalties)
Response time
Up to 3 business days 8 Business hours
Support
Helpdesk (1st-level) Priority (2nd-level)
Contention
1:5 1:1 (none)
Fair Use Policy
High Fair Use Limits. No throttling/shaping. Notification to customer to reduce data usage or change package within 1 month to avoid service cancellation. VERY High Fair Use Limits. No throttling/shaping. Notification to customer to reduce data usage or change package within 1 month to avoid service cancellation.
Upload speed
10% of download speed 30% of download speed
Connection Type
PtMP / Asynchronous PtMP / Asynchronous
Assigned Account Manager
Public IP (IPv4 & IPv6)
(1x Dynamic) (1x Static)
Hosted PBX extensions
(10x Included)
Download speeds
up to 50Mbps (RUSH Ready areas only) up to 50Mbps (RUSH Ready areas only)
Hardware (rental)
Outdoor Radio + TP-Link C20 WiFi Router Outdoor Radio + Mikrotik hAP AC2 WiFi Router
Target market
Residential & SME customers SME & Corporates that require Service Level Agreement (SLA) & higher upload speed
Express
for Home and Small Businesses
Professional
with Service Level Agreement (SLA) for Businesses
Service Level Agreement (SLA) (best effort) (with penalties)
Response time Up to 3 business days 8 Business hours
Support Helpdesk (1st-level) Priority (2nd-level)
Contention 1:5 1:1 (none)
Fair Use Policy High Fair Use Limits. No throttling/shaping. Notification to customer to reduce data usage or change package within 1 month to avoid service cancellation. VERY High Fair Use Limits. No throttling/shaping. Notification to customer to reduce data usage or change package within 1 month to avoid service cancellation.
Upload speed 10% of download speed 30% of download speed
Connection Type PtMP / Asynchronous PtMP / Asynchronous
Assigned Account Manager
Public IP (IPv4 & IPv6) (1x Dynamic) (1x Static)
Hosted PBX extensions (10x Included)
Download speeds up to 50Mbps (RUSH Ready areas only) up to 50Mbps (RUSH Ready areas only)
Hardware (rental) Outdoor Radio + TP-Link C20 WiFi Router Outdoor Radio + Mikrotik hAP AC2 WiFi Router
Target market Residential & SME customers SME & Corporates that require Service Level Agreement (SLA) & higher upload speed
Get Uncapped Wireless Internet

Advantages

Multiple towers in the same area

With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer's exact location.

Dedicated customer support technicians

Our highest priority is the uptime of existing WIRUlink customers. WIRUlink has support teams that are dedicated to being onsite at an existing customer’s location in the shortest time possible when they require onsite support.

Using the latest in network equipment technology

To exceed customer bandwidth demand, reliability and scalability, we make use of the best equipment from leading international network and wireless equipment manufacturers. With the high volumes of equipment used on our network, we have direct access to the manufacturers' R&D staff and often test new technologies before it's commercially released to other networks. We can confidently say we have the best technical staff in-house backed by the top technical staff of the vendors.

Fully owned and managed network

WIRUlink does not resell another network provider's services and have full control over the quality and user experience for all services offered.


2-13 backhaul links per high site

Should there be problems or maintenance on any core backhaul links, the network dynamically routes all traffic via alternative links without customer services being negatively impacted.


Stock on all customer equipment

Our warehouses and vehicles carry stock of all the standard equipment used at customers. As our technicians will have everything they need to resolve the fault, you, our customer will have less downtime.

We build our own towers

Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.

Dedicated tower support technicians

Our dedicated tower support teams only work on WIRUlink towers and not at WIRUlink customer premises. This enables us to perform non-critical preventative maintenance tasks and upgrades to increase the network's reliability.


Multiple peering locations

WIRUlink's network is directly connected to and peering with over 2500x local and international service providers (including Google, Showmax, Netflix, Microsoft, etc.) in data centres in South Africa, London(UK), Frankfurt(GER) and Amsterdam(NL). This makes our network faster and more reliable with no single point of failure.



Round-the-clock network health monitoring

Our networks are monitored 24/7, 365 days a year to pre-empt any disruptions or issues. WIRUlinks network technicians work around the clock to ensure our customer services are not negatively impacted.

24 hours plus of battery backup at all towers

Load-shedding or other electricity related problems does not affect the uptime of the WIRUlink network. AC supply feed and battery levels are monitored 24/7/365 so we are able to dispatch generators to sites when needed.

Fibre and Microwave backhaul links

High full duplex throughput with < 1ms latency per hop.

Get Uncapped Wireless Internet

Frequently Asked Questions

Being a disrupter in the market, we believe customers should get true uncapped Wireless Broadband, without having to worry about technical jargon. The WIRUlink RUSH Network is powered by the latest Fixed Wireless Broadband technology available. We can offer higher speeds at lower prices to thousands of customers on the RUSH Network.
Our Professional packages are perfectly suited for business use where uptime and service is of utmost importance to you. The Professional packages have (1) a higher upload speed, (2) is uncontended 1:1, (3) higher Fair Use notification thresholds, (4) a free static IP address, (5) you get priority 2nd-level support, (6) a higher Service Level Agreement (SLA) and time to repair with service credit penalties and (7) you get an assigned account manager to look after your account.
Using the latest technologies, we are able to offer more constant speeds to customers, even during peak network load. On our previous Lite (1:15) packages, you were sharing the available speed with up to 14 other users. On the old Advanced (1:8) packages, you were sharing the available bandwidth with up to 7 other users. The RUSH Express packages have a 1:5 contention ratio uncapped Wireless Broadband at unheard of rates. Experience full speed internet at any time of the day!
On the Express packages, your upload speed equals 10% of your max download speed. So on an Express 20Mbps package, your upload speed is 2Mbps. For businesses or higher upload speed requirements, our Professional packages upload speed equals 30% of your max download speed. On the Professional 50Mbps package, your upload speed is 15Mbps.
You can expect 8-15ms average latency from Johannesburg to servers in Johannesburg on the WIRUlink RUSH Network. This makes for excellent low latency gaming! We also have direct peering in Cape Town, Durban, London, Amsterdam and Frankfurt to make sure you get the best latency to local and international destinations.
The technology requires clear LoS (Line of Sight) between your roof mounted radio and one of our RUSH Ready towers in your area. Go to www.wiru.co.za/coverage to see if there’s RUSH Ready coverage at your location.
All Express package installations include a 4-port 10/100Mbps + 802.11ac (WiFi 5) router to offer full speed internet access and excellent indoor WiFi coverage. Professional packages include a Gigabit + 802.11ac (WiFi 5) router with more enterprise functionality. You are welcome to make use of your own PPPoE router if you prefer to.
We are always looking at ways to make the best possible internet access affordable for everyone. Because of the new improved hardware, a new customer installation costs us over R7 500 per installation. Instead of simply passing this total once-off cost on to customers, we give customers three rental options (Month to Month, 12 Months or 24 Months) of how they want to pay for this at heavily subsidised rates.
We believe that the internet should be completely uncapped with no strings attached. To ensure that other users that abuse the network (downloading 24/7) does not negatively impact your internet speeds and experience, we have introduced Fair Use Notification thresholds on each package. Instead of shaping, throttling or disconnecting a user reaching these, ultra high, usage thresholds, we will simply notify them to reduce their data usage or upgrade to a package with a suitable Fair Use threshold. Should the user keep on exceeding these thresholds, WIRUlink will give the customer one month notice of cancellation to protect the service of other users. Don’t worry, you should never reach even 50% of the Fair Use threshold under heavy internet use conditions.
No. The WIRUlink RUSH Network is powered by the latest Fixed Wireless Broadband technology available, which works on completely different hardware. Your equipment will have to be replaced. You then have the option to sign up for a new Month to Month, 12 Months or 24 Months agreement.
Yes you can! Your standing Term Agreement can be replaced on the date of activation of your new RUSH package subscription, subject to the monthly spend of the new service being the same or higher than your current Lite/Advanced/Supreme spend. Speak to our Sales team to enquire about replacing your existing Lite, Advanced or Supreme term agreement with a new RUSH package.
If you are currently on a Month to Month agreement, or your terms agreement has run out, you will keep ownership of your existing old outdoor radio and indoor router to sell or give away. If you are still in a standing term agreement, the equipment belongs to WIRUlink and will be recovered by the installer.
Yes. Although WIRUlink is a market leader and moving to the latest technology, most other Wireless Internet Service Providers are busy migrating their networks to the Cambium ePMP hardware that WIRUlink have been using for the last few years. Ask our Helpdesk for the description/specifications of your old equipment to advertise and you may sell this again.
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About Us

WIRUlink is a licensed telecommunications service provider using the latest wireless and fibre technologies to offer data and voice services to businesses and homes in South Africa...
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