Yes, please note that the offer is only valid for one broadband internet connection.

6 months from the date of issue.

Being a disrupter in the market, we believe customers should get true uncapped Wireless Broadband, without having to worry about technical jargon. The WIRUlink RUSH Network is powered by the latest Fixed Wireless Broadband technology available. We can offer higher speeds at lower prices to thousands of customers on the RUSH Network.

Our Professional packages are perfectly suited for business use where uptime and service is of utmost importance to you. The Professional packages have (1) a higher upload speed, (2) is uncontended 1:1, (3) higher Fair Use notification thresholds, (4) a free static IP address, (5) you get priority 2nd-level support, (6) a higher Service Level Agreement (SLA) and time to repair with service credit penalties and (7) you get an assigned account manager to look after your account.

On the Express packages, your upload speed equals 10% of your max download speed. So on an Express 20Mbps package, your upload speed is 2Mbps. For businesses or higher upload speed requirements, our Professional packages upload speed equals 30% of your max download speed. On the Professional 50Mbps package, your upload speed is 15Mbps.

You can expect 8-15ms average latency from Johannesburg to servers in Johannesburg on the WIRUlink RUSH Network. This makes for excellent low latency gaming! We also have direct peering in Cape Town, Durban, London, Amsterdam and Frankfurt to make sure you get the best latency to local and international destinations.

The technology requires clear LoS (Line of Sight) between your roof mounted radio and one of our RUSH Ready towers in your area. Go to www.wiru.co.za/coverage to see if there’s RUSH Ready coverage at your location.

All Express package installations include a 4-port 10/100Mbps + 802.11ac (WiFi 5) router to offer full speed internet access and excellent indoor WiFi coverage. Professional packages include a Gigabit + 802.11ac (WiFi 5) router with more enterprise functionality. You are welcome to make use of your own PPPoE router if you prefer.

We believe that the internet should be completely uncapped with no strings attached. To ensure that other users that abuse the network (downloading 24/7) does not negatively impact your internet speeds and experience, we have introduced Fair Use Notification thresholds on each package. Instead of shaping, throttling or disconnecting a user reaching these, ultra high, usage thresholds, we will simply notify them to reduce their data usage or upgrade to a package with a suitable Fair Use threshold. Should the user keep on exceeding these thresholds, WIRUlink will give the customer one month notice of cancellation to protect the service of other users. Don’t worry, you should never reach even 50% of the Fair Use threshold under heavy internet use conditions.

Installations take place on average between 5 to 7 working days after the order has been approved.

Please refer to https://www.wiru.co.za/fault-reporting-and-escalation-procedure.

Please send an email to accounts@wiru.co.za or call our friendly accounts team on 010 595 0000 and press 3. Our accounts team is available from 8am to 5pm on all business days.

The customer is responsible for insuring their equipment. The total amount that the equipment should be insured for is R7500. Please refer to https://www.wiru.co.za/insurance-and-equipment-policy.

There is a standard 12 month manufacturer's warranty on all hardware. Some of WIRUlink's customers have used the same equipment for more than 5 years. As long as electronic equipment is in working order, it will continue to work for a long period of time.

Firstly, it depends on the size and layout of your business/house/school/etc. Brick walls and concrete slabs from multi-story buildings put limitations on the WiFi coverage as well as other wireless devices causing internal WiFi interference.